Every day, we assist Hong Kong people who battle to manage life on limited financial resources. They are referred to us by branches of Hong Kong’s Social Welfare Department (SWD) or by Hong Kong NGOs. Here is a close-up look at one of the thousands we help each year.

Ms Choi (name has been changed) represents thousands of people in Hong Kong who manage, as a single parent, in a tight living space. Home for Ms Choi is a tiny 6 x 8′ room with her toddler, in an apartment she shares with three other single mothers. Life is tough, but Ms Choi has an irrepressible smile, despite her circumstances. Raising a growing, energetic toddler in a one-room home was becoming more and more difficult, so Ms Choi came to us to find more space-efficient storage solutions. She also came for a computer to share with her household of mothers,
to assist their daily lives and to help them stay connected to the world. She arrived with toddler in tow and a measuring tape in hand. A couple of hours later, she left with several sets of shelves, measured exactly to fit her home, along with that much wanted desktop computer to serve her whole household of flat-mates!

Two Crossroads’ staff travelled back home with Ms Choi to see the goods installed. Her new storage furniture was indeed fit to purpose and their installation replaced a small desk. She graciously offered that desk back to Crossroads – a beautiful example of the kind of sharing and efficiency we love! “Recycling is better than wasting,” Ms Choi said, with her ever present smile. “These items are precious resources for those with little money to spare!”

It’s our privilege to walk with thousands of individuals and families referred to us by the Social Welfare Department and by NGOs each year. We help with goods that turn bare flats into homes, that invest in their children’s educations, and maximise possibilities even for those on the most minimal of incomes.

Got goods to donate?

DONATE GOODS

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To help those in need is as simple a principle as ABC. I come to Crossroads to volunteer because I live nearby. And I get to communicate with friends from different cultures. That makes me very happy. Both my Chinese and English are very fluent. So I can facilitate the communications between Hong Kong families and the volunteers, so they can get the furniture they need. – Gilbert, volunteer, Hong Kong Distribution

As Hong Kong’s people live longer, NGOs like Aged Care Concern (HKACC) are inspirational in their care, meeting both cognitive and emotional need. They offer IT classes where, since many elderly live alone, it’s as much about meeting up with friends as it is about learning. “We’re constantly seeking new resources to teach them,” Eric, from HKACC, says. Crossroads has helped HKACC with furnishings and computers several times, but most recently gave a donation of tablets from Microsoft. Knowing too well the challenges of an NGO budget, Eric deeply appreciates such help. “Not a
lot of charities can do what you do,” he said. “You’ve got thousands of
items. It’s a great advantage to us. I think Crossroads is really special.”

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One of the most powerful trends in recent years is the way in which companies are making their expertise and core competencies available to address global issues. Corporate Social Responsibility has changed the landscape of engagement and we, for one, are very grateful. Corporate partnerships empower us to help those we serve. We’ve featured a few examples on this page.

Companies donating core competencies

We are indebted to the companies who help us help others by giving their services in a wide range of sectors.

  • Legal Services: Freshfields Bruckhaus Deringer, Skadden, Hogan Lovells, Cordells
  • Audit: BDO (formerly Grant Thornton)
  • Humanitarian Transport: APL, Maersk, Oriental Logistics, Shenship, Swire Shipping, Zim
  • Information Technology: Microsoft, Cisco, Qlik, Atlassian, ThoughtWorks
  • Architects: Nelson Chen Architects
  • Engineering: Arup
  • Design: Hong Kong Disneyland, M Moser
  • PR consultancy: Executive Counsel
  • Food: La Rose Noire, Feeding Hong Kong, Pret a Manger, Foodlink
  • Product donations: Many kindly donated product including Allen & Overy, Alpha Appliances, AIG, AXA Group, Baker & McKenzie, Bank of America Merrill Lynch, Bellanis, BNP, British Council, Carrefour Sourcing Asia, Cathay Pacific, Cisco, Clifford Chance, Dymocks, ESF, Ernst & Young, Global Sources, Grand Hyatt, H & M, Hermes, Hong Kong Disneyland, Hong Kong Rugby Union, Hong Kong
    Sanatorium & Hospital, HKUST, IKEA, JP Morgan, KPMG, Langham Hospitality Group, Li & Fung Group, Linklaters, Mandarin Oriental
    Hong Kong, Marks & Spencer, Microsoft, Nike, Ocean Park, Ralph Lauren Asia Pacific, Sino Group, Starbucks, Swire, Tesco, UBS AG.

Refugees in Calais ‘Jungle’

24369972720_7e273637e1_oThe calls began in earnest mid 2015 as a surge of global interest grew in response to the refugee crisis. In Calais, France, an informal camp appeared, known as the ‘Jungle’. It grew rapidly, though without decent facilities or permanent shelter. There were hundreds of unaccompanied minors among the refugees, children in hugely vulnerable situations. Through our Global Hand service, many people across the channel, in the UK, wanted to reach out. Our Global Hand office ran hot, throughout the duration of the Calais Jungle, guiding donors by phone and email to see the needed goods reach those stranded in this heartbreaking location.

 


 

Volkswagen Gives Us Wheels

IMAG0844Volkswagen astonished us by donating two people passenger movers, Caravelles and a Polo, perfect for moving our team around. Rather than sell these slightly used company cars, Volkswagen chose to donate them to us. An awesome gift!


 

Facts at a Qlik!

QlikFacts, figures, data… The creative IT company, Qlik, ‘automagically’ lets you see your data through different ‘lenses’ , in visual form, or graphs or charts. That ‘view’, in turn, lets us manage our systems better which means we can better serve people in need. Amazingly, Qlik has donated its services to us. Their example is proof positive that companies can help people in need by using their expertise. And all at a ‘Qlik’!

What do we offer companies at crossroads?

  • Inspiration through our simulation x-periences of need
  • Off sites and team builds on our campus
  • Modest conference facilities for company discussion/training
  • Catering: a ‘dining with the poor’ lunch, if ordered
  • Partnership brokering
  • Volunteer opportunities: skilled or non-skilled based

Email engagement@crossroads.org.hk to get connected!

Charles – Corporate donor turns volunteer

When Charles retired as General Manager of Columbia in Hong Kong, it was time for a change. During a company volunteering day he had seen substantial donations of clothing given to Crossroads, so it seemed
a logical idea to join us as a regular community volunteer. “I strongly believe I’ve received a lot from society. I wanted to do community service, to pay it back, and Crossroads was at the top of my list. The opportunities here suited my abilities and experience”, he said. Now, Charles volunteers on our partnerships team helping Hong Kong companies partner with Crossroads with donated gifts and services. His skills and experience are invaluable!

Charles

 

Learn how we engage with the Sustainable Development Goals.

“No plan B because there is no planet b!”

Ban Ki-moon put it best. “We don’t have a plan B because there is no planet B.” The former chief of the United Nations was talking about mankind’s need to transform the world. Where, though, should the human race begin? We are surrounded by hurting people on a hurting planet. Which priorities should we follow? What goals should we target?

The United Nations gathered its 193 countries to discuss this, along with NGOs, companies, academics and other experts. 2015 had marked the completion of the Millennium Development Goals and the world wanted a further set to serve as lodestars, going forward. After 18 months, they came up with 17 global goals for the world to address by 2030. They call them the Sustainable Development Goals: the SDGs.

Through Crossroads’ Global Hand service, our IT team continued to partner with the UN through further iterations of a website that brings them all together: www.business.un.org

On September 24th, 2015, the day the SDGs were launched, the revised website was launched as well. That marked our tenth year of partnership with the UN on this project.

During the current period, we saw a wide range of corporate engagement through this website’s varying services.

CORPORATE COMMITMENTS TO SDGs

During the year, 36 major corporate commitments were published toward fulfilling the SDGs. Examples include companies from the following sectors:

  • Health Care: Novartis made commitment to cut greenhouse gas use to 50% of 2010 levels.
  • Industrial: Novozymes made commitment to save 100 million tons of CO2 by 2020.
  • Telecommunications: Schneider Electronics made commitment to reduce operational CO2 emissions and factor CO2 minimising into all new large customer projects.
  • Energy: ENEL planned to invest Euro 8.8 billion from 2015-2019 into renewable energy. This will make it the largest renewable energy operator in Africa.
  • Construction: STET made commitment to replace water intensive mineral process with waterless and low emission technologies.
  • Retail: H&M made commitment to purchase energy from renewable sources, expecting that to be 80% of their current usage.

COMPANY PLEDGES FOR REFUGEE CARE

As the world grapples with a refugee challenge of unprecedented size and scope, companies used the website to make pledges in response. During this period 38 significant pledges were published totaling an estimated US$22 million. Following are a few examples.

  • Deutsche Telecom pledged shelter location, provision of Wifi and pre-paid data cards and internship positions for refugees.
  • Bayer pledged to establishing apprenticeship opportunities.
  • Bosch group pledged funding, refugee internships and land for construction of refugee centres.
  • Sinofi pledged funding for partners supporting refugees.
  • Man Group pledged funding for partners helping refugee children.
  • Evonik Industries pledged funding toward vocational training and language proficiency.
  • Tesco pledged funding for refugees through British Red Cross.
  • Several universities and post graduate schools offered scholarships to post graduate refugees.

CORPORATE PROJECTS UNDERTAKEN WITH THE UNITED NATIONS

During this period, 36 corporate projects were posted on the UN site. The postings detail the project’s vision and objectives and, while each stands alone, they also invite other organisatons to partner or collaborate in the fulfilment of their objectives. The estimated expenditure for the year is over US$30 million. There is a massive range of projects and objectives, representing many sectors of society. Here is a sampling.

  • Education for refugee children
  • Monitoring health of coral reefs
  • Midwife care to reduce maternal and neo natal deaths in Asia, Africa and Latin America
  • Reduction of water losses in Brazil’s elimination system
  • Elimination of sleeping sickness
  • Broadening the use of sugar cane based plastics, reducing the need for fossil fuels
  • Elimination of avoidable blindness through provision of affordable, subsidised surgical procedures or medical care
  • Grain garnering partnership to scale up core value chain activities such as warehousing, production, and logistics, so empowering small volume maize farmers

Our team developed a new iteration of business.un.org to incorporate the Sustainable Development Goals. Matthew Gow, Crossroads’ Director of Strategy, managed the project, along with earlier iterations, and represented Crossroads at the UN Global Compact’s 2016 summit.

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Poverty and environmental degradation are tragically linked. Several of the SDGs relate directly to environmental sustainability.wind-farm-538576

What do we offer companies at crossroads?

  • Inspiration through our simulation x-periences of need
  • Off sites and team builds on our campus
  • Modest conference facilities for company discussion/training
  • Catering: a ‘dining with the poor’ lunch, if ordered
  • Partnership brokering
  • Volunteer opportunities: skilled or non-skilled based

Email enquiries@crossroads.org.hk to get connected!

“I used to say that, as an engineer, I was trained to solve problems. That is true, but, more significantly, I was trained to define problems so that we ensure we address the right thing. This is never more complex than when addressing poverty and the environment: each both cause and effect of one another. Poverty, for example, sees a farmer deprived of education which may result in land degradation and, thus, inadequate crop yield, deepening his poverty.” Nigel Langdon, who leads the strategy for our Environment Department, expresses it well. The vicious cycle plays out across the complex landscape of need we serve.

At Crossroads we try to target a range of strategies locally and globally that advocate for environmental sustainability. Here on our own property, we try ourselves to walk the talk, from the plates we use at lunch, to energy-efficient air conditioners in our buildings, to the 33,585 kg of materials we recycled in 2015-16.


 

IMG_2489Nikki wasn’t always an environmental hero. Her story started when she was a young mother with babies and a growing collection of baby gear her little one had outgrown. “I needed space at home!” she says, and knew there must be many families in the same boat. Meanwhile, Nikki saw with sadness the mountains of discarded furniture, including designer chairs and working refrigerators, in estate dumping areas. She knew how much they could help people in need in her own city, and the damage that landfill was doing to the environment.

She swung into action. She began collecting goods from households around her neighbourhood and distributing them to NGOs and needy families in Hong Kong. It wasn’t long before demand for her services snowballed, and she knew it was time to register as an offficial charity. Nikki’s NGO ‘DB Mothers and Friends’ has now grown from a tiny neighbourhood pick-up service on Saturdays to a Hong Kong-wide social enterprise that employs people in need of a job to drive on pickups every day.

Happily, she found us! We have been in partnership with DB Mothers and Friends since 2014 and have grown so close that they now give us 99% of the goods they collect: 1-2 trucks’ worth of goods of amazing quality each day! Nikki herself is unstoppable. “It’s more than a full-time job,” she says. The days can start at 6 am and end as late as 10 pm, but to Nikki (pictured), it’s worth it. In this city, where >3.5 million tons goes to landfill each year, the need for what she does is greater than ever.

They say that not all heroes wear capes! It’s people like Nikki who convince us that heroes walk amongst us, helping Hong Kong fight for a fairer and more sustainable future.

Donate goods through DB Mothers and Friends by joining their Facebook page!

2015 – 2016 statistics
Environment

We recycled..
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Dee Dee - Goods Donor

Dee Dee, a Hong Kong native, knows the challenges her city faces with space and waste. “Hong Kong needs better awareness of where all our trash builds up,” she says. “We all tend to throw it away and move on. We need to change this disposable mindset.” Dee Dee and her husband Harry love using Crossroads as a solution. They’ve donated household items like computers and furniture many times, using our online platforms, and it’s thanks to donors like them, that we receive so many high quality goods to share with people in need in Hong Kong and around the world!

Hong Kong Horticultural Association

Since 2010, the Hong Kong Horticultural Association has partnered with Crossroads, using our leafy site for arboreal training exercises and activities, and providing pro bono services trimming dangerous branches or felling old trees for safety. It’s a very ‘green’ win-win partnership!

Got goods to donate?

DONATE GOODS

Placing goods ‘wisely and well…’

Right goods, placed the right way, can change the future of those who receive them. Wrong goods placed the wrong way can be ineffective or, sadly, worse.

That’s why, at Crossroads, we strive to place product with deep consideration, and even deeper understanding, of the group that will receive them. This doesn’t happen overnight. We begin a process, a lengthy one, which allows us to understand the group’s history, its present need and its future plans. If the placement of goods can make a strategic investment in their operations, helping them move forward, we move forward. Every step of the way, our various departments liaise to ensure we are outfitting the recipients with as close a match as possible: a bespoke ‘fit’ for their particular strategies, climate, culture, expertise and goals.

We all know the maxim: “Give a man a fish and he eats today. Teach a man to fish and he eats tomorrow.” In our opinion, though, we take it a step further. As well as learning how to fish, that fisherman might, tomorrow, need a boat, a freezer and even a computer to manage his business. That’s where Crossroads steps in to help others step up.


 

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Thailand: Displaced People

Asylum seekers living on no income, often for many years, were grateful for the gift of new shoes, when a large donation was offered to Global Hand, and taken up by an NGO in Thailand. As one grateful recipient expressed it: “In our culture we say that receiving new shoes is the sign of a new journey.”

 

 

 


 

Nepal: After the Quake Came the Rains…

Knowing the rains were soon to come, and later the cold, corporate donations were tailored towards those racing the clock to provide shelter.

IMG_0576Over 700 high visibility, yellow, waterproofed jackets were provided by Visijax. These superb jackets normally retail at 99 GBP each, making the donation particularly valuable for people in Nepal who were participating in the rescue operation and preparing for the region’s imminent rainy season. They came in an adult range from XS to XL and were unisex in design: thoughtful provision for those working on the ground.

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Donate to a shipment like this one.

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Donate Goods!

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Hope after incarceration: Zambia

“I was doing Grade 7 when my father was sentenced to life imprisonment,” recounts Bodiao. “Life came to a standstill as...

read more ...

Liberia: Youth empowerment

WHO IS THIS SHIPMENT HELPING? Liberia as a nation is still suffering deep social and economic wounds from a civil war that ended...

read more ...

Syria: Aid and empowerment for refugees

Shipment Feedback: The conflict in Syria continues to devastate lives and communities, with thousands of people still displaced and living in flimsy...

read more ...

Cameroon: Educating and rebuilding

WHO IS THIS SHIPMENT HELPING? When we first started working with our Cameroonian partners in 2010, they were planning and working on...

read more ...

One injustice followed another when the Atanaga family, living in an impoverished Cameroon area, lost their beloved father and breadwinner. And life got worse. Their father’s relatives laid claim to their house and belongings, leaving the grieving family to live in an abandoned house. They knew child labour was the only ‘hope’ left. With schooling beyond reach, the kids abandoned any chance of escaping the cycle of poverty. Their childhoods had been stolen.

At this point, relatives shared their plight with our partners on the ground. They leaped into action and organised the needed sponsorship to put all three children into school, covering all their costs. They also provided Mrs Atanaga with the capital to start a small market business. Today, the family supports itself, and the children have a fighting chance at a different future.

Zooming out, big picture, the Atanagas typify thousands in locations such as this where Crossroads works. Hallmarks often include weak medical provision, inaccessible education, inadequate housing and no social safety net. Our goal is to provide shipments that inject deeply into the community to see long term change. In this case, our shipment provided our partners in rural Cameroon with several new facilities.

IMG-20170608-WA0035New computer centre: We sent computers that created the first computer centre in the area. It may be hard to believe, in today’s world, but many in the community had never seen a computer before. Now over 300 villagers have regular access to the centre, increasing their skill sets and helping connect them with the rest of the world (photo above).

New medical centre: Hospital beds and medical equipment allowed them to open the local area’s first health clinic.

New school building: This was built in time for the shipment’s arrival so that we could outfit it with school furniture, library books and school supplies. In this region, it is estimated only 10% of adults can read so a facility of this kind can be profoundly empowering.

IMG_7097New playground: Play is serious business in locations where childhoods are too often robbed. Psychologists advise that children’s overall development is impaired if they cannot ‘be kids’ and balance their growing years with play. Hong Kong’s Canadian International School sent equipment unlike anything the community had seen before! The presence of the playground is the first in the history of the village. Happiness is now part of their daily life.

Crossroads’ goods distribution philosophy: This is the kind of investment Crossroads loves to make. We cannot make a capital investment of funds. We can, however, make a capital investment of goods, strategically chosen for their long term impact. We call it investing for life. It’s one of Crossroads’ maxims and our team works harder than we can say to make it happen, locally and internationally.

Give Now!

Donate to a shipment like this one.

DONATE MONEY

Donate Goods!

Want to donate goods for a shipment like this one?

DONATE GOODS

Hope after incarceration: Zambia

“I was doing Grade 7 when my father was sentenced to life imprisonment,” recounts Bodiao. “Life came to a standstill as...

read more ...

Liberia: Youth empowerment

WHO IS THIS SHIPMENT HELPING? Liberia as a nation is still suffering deep social and economic wounds from a civil war that ended...

read more ...

Syria: Aid and empowerment for refugees

Shipment Feedback: The conflict in Syria continues to devastate lives and communities, with thousands of people still displaced and living in flimsy...

read more ...

Cameroon: Educating and rebuilding

WHO IS THIS SHIPMENT HELPING? When we first started working with our Cameroonian partners in 2010, they were planning and working on...

read more ...