Crossroads takes high-quality goods which Hong Kong no longer wants and redistributes them to people in need, locally and internationally.

If you are in Hong Kong, you can donate goods now by clicking the button below and using our online goods donation form.

 

DONATE GOODS

 

We donate to charities and individuals in need, near and far. Many comment on the quality of the goods you kindly donate. One, for example, put it this way: “Sometimes when we receive ‘charity goods’, the quality is poor and we don’t know whether to throw them out right away or try to fix them… But yours were incredible! Our people couldn’t unload them fast enough.”

Such comments are a credit to the manufacturers, businesses, institutes and families in the Hong Kong community who donate quality items so generously.

DELIVERY OPTIONS

We ask our donors to deliver goods to us, please.

WHY DELIVER: This may be a surprise to some as, in the past, we had volunteers collect goods. We can no longer do that, sadly, for two reasons.

* Firstly, we have been overwhelmed by Hong Kong’s generosity. So many Hong Kong people now kindly donate that we cannot find sufficient volunteers to staff a pick-up service. Some donors therefore suggested we switch to a delivery model. We were reluctant to do so, as we know this costs our donors. Yet, they pointed out, it also costs, in Hong Kong, for people to have goods taken away for trash. They had a point. We listened. Finally, reluctantly, we changed our model.

* Secondly, as you may have heard, we are needing to move from our current premises. This is happening in phases, over the coming years, but is already underway now. We are in for a difficult few years with major labour needs. As a result, we are having to direct more labour resource to getting us through and beyond this move. (More on our move here.)

HOW TO DELIVER: You can deliver the goods yourself or use a transport service. We can suggest delivery companies.

WHERE TO DELIVER:
Building 40
Crossroads Village
2 Castle Peak Road
Tuen Mun, NT

A map in both Chinese and English is available here.

WHEN TO DELIVER: We will arrange a date with you in advance. We have staff on hand to receive goods from Tuesday to Saturday (except public holidays), 10:30 am – 1 pm or 2 – 4 pm.

In summary, then:

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WHAT IS NEEDED?

Experience, over the years, has taught us which items are frequently requested and which are difficult to place. We’ve captured that thinking in the links below. Please check them out to see what is urgently needed, generally needed and, in some cases, never needed.

Urgently needed!

  • Bunk-beds – wood or metal frame, with mattresses
  • Bunk-beds – metal, with mattresses
  • Chests of drawers – good condition, for adults
  • Computers (Pentium III 600 MHz or later for PCs; Power PC 700 MHz or later for Macs or any Intel Mac
  • Sofas – two & three seater (no stains/fading, no fabric tears/cracked leather)
  • Wardrobes, freestanding – maximum dimensions for pickups: width 3’4″ (100cm) height 6’7″ (200cm)
  • Table & chair sets for dining, no glass tops, preferably with four chairs
  • Televisions with remotes (size 30″ or less)
  • Refrigerators and freezers
  • Washing machines

Generally needed

  • Baby cots
  • Bed mattresses – single, maximum width: 3’3″ (100cm)(no stains)
  • Bedside tables/cabinets
  • Beds – double with mattress & frame – maximum size: 4’6″ (140cm wide)
  • Bookshelves – small,maximum width 4′ (122cm)
  • Carpet rolls and squares
  • Chairs – stackable or foldable
  • Computer tables, compact size, no top shelving
  • Desks – home use
  • Heaters – oil filled
  • Kitchen cabinets
  • Living room cabinet/TV cabinet, maximum width: 3’11” (120cm)
  • Outdoor furniture
  • Ping pong/table tennis tables
  • Shoe racks – with drawers
  • Sofa-beds – simple (2-seater/double) no futons
  • Stools – stackable or foldable
  • Tables – folding
  • TV cabinets – small
  • Wall picture
  • Wardrobes

Never accepted

  • Glass-top tables
  • Loft beds (beds with attached wardrobe/desk underneath
  • Queen and King size Beds

Generally not needed

  • Beds – larger than double
  • Bookshelves – large (over 4′ wide)
  • Chairs – odd/single/non-matching
  • Coffee tables
  • Futon beds
  • Heaters – oil filled
  • Mattresses – double, without bed frames
  • Mirrors
  • Sideboards
  • Sofas – 3-seaters over 6′
  • TV cabinets – wide (over 4′)

Temporarily not needed

  • Beds – single size with mattress (preferably dismantleable, wood or metal frame)
  • Beds – trundle
  • Bookshelves – large (over 4′ wide)
  • Dressing tables
  • Sideboards
  • Sliding door cabinets
  • Tables – general use
  • Wall pictures

Generally needed

  • Cabinets – metal sliding door, lockable
  • Office chairs – adjustable with back support & wheels
  • Office desks – laminate wood style (that can be flat packed)
  • Office partitions – stand alone single panels
  • Pedestals/drawer units
  • School desks & chairs
  • Whiteboards

Never accepted

  • Office chairs – large executive style
  • Office cabinets -large with plastic sliding/roller doors
  • Office partitions – NOT free standing
  • Sideboards – large

Not needed currently

  • Filing cabinets with keys (metal or wooden)
  • Office cupboard (laminate wood)
  • Office desks – metal
  • Office desks – very large (> 2′ x 4′); steel/wood

Urgently needed!

  • Blankets
  • Cutlery
  • Educational toys eg. Lego
  • Pillowcases
  • School stationery
  • Single bed sheets (new or used)
  • Sleeping bags
  • Tents
  • Towels

Needed generally

  • Bedding – for Single and double beds and babies
  • Blankets – woolen in good condition
  • Bedsheets; single and double
  • Baby items in good condition – changing tables etc
  • Baby high-chairs – collapsible or wooden
  • Books – children’s
  • Books – non-fiction & textbooks
  • Cleaning products (new)
  • Clothing – baby’s (new)
  • Clothing – children’s (new)
  • Clothing – maternity (new)
  • Clothing – Tshirts (new, without offensive prints)
  • Clothing – lightweight summer (conservative style – new)
  • Cooking posts including woks
  • Cooking utensils
  • Encyclopedia sets (1995 onwards)
  • Musical instruments especially guitars, drums, drumkits & percussion intruments
  • Shoes – mens (new)
  • Stationery for office & school
  • Strollers
  • Toiletries (soap, shampoo, toothpaste, napkins)
  • Tools – hand, good quality
  • Towels – clean, good condition
  • Toiletries (soap, shampoo, toothpaste, napkins)
  • Toys – clean, sorted, intact (no pieces missing)
  • Toys – small soft toys (new)
  • Toys – babies (new)
  • Toys – educational (new & used)
  • Toys – outdoor eg. plastic cars
  • Urns for boiling water
  • Water filters for taps

Never accepted

  • Pirated DVDs/VCDs
  • Used soft toys

Generally not needed

  • Adult novels
  • Chinese books – simplified & traditional script
  • Christmas decorations
  • Clothes – women’s winter (new)
  • Handbags
  • Ironing boards
  • Toys – battery operated
  • Used clothing

Urgently needed!

  • Computers and laptops(less than 8 years old)
  • Digital projectors
  • DVD players
  • Fans – table and standing
  • Freezers – any size
  • Gestetner machines
  • Heaters
  • Household appliances (small)
  • Irons
  • Kettles
  • Ovens – electrical & toaster ovens
  • Ovens/stove – convection, bottle gas & electric
  • Photocopiers – with change of ownership & registration papers
  • Refrigerators – any size
  • Sewing machines – home and industrial use
  • Washing machines – top & front loading

Generally needed

  • Air conditioners – small window units
  • Cameras – digital & video
  • CD/Cassette players (esp. 2 deck), discmen, walkmen
  • Circuit breakers
  • Clothes dryers
  • Dehumidifiers
  • Hubs/switches
  • LCD projector (for Power Point)
  • Lighting
  • Lamps – small bedside
  • Lamps – standing
  • Mixers, power amps, microphones & sound systems
  • Mobile phones
  • Musical keyboards – electronic
  • Printers (Laser)
  • Software licenses specifically Windows 95/98/NT/2000 & Microsoft Office
  • Stereo systems
  • Stoves – gas & electric, burners & stove/oven units
  • Telephones
  • Televisions
  • Tools, power (eg. circular saws, cordless drills) & workshop (eg. band saws, drill planers)
  • Typewriters – manual
  • Vacuum cleaners
  • Water coolers

Never accepted

  • Pirated software
  • VCRs

Generally not needed

  • Dishwashers
  • Fans – ceiling (old)
  • Microcomputers
  • Photocopiers (unless in working order)
  • Printers – dot matrix
  • VCD players
  • Video recorders

Urgently needed!

  • Sporting equipment – suitable for teenagers

Generally needed

  • Cardboard boxes of all sizes
  • Canned food – in date
  • Coin counter
  • Eyeglasses – with & without prescription lenses
  • Hospital beds, wind up
  • Gas barbeques
  • Generator
  • Marquee
  • Medical first aid supplies & stainless steel hand instruments
  • Medical equipment including wheelchairs
  • Milk powder and canned food (in date)
  • Musical items – electronic keyboards, drum sets, guitars etc

Generally Not Needed

  • Electric organs

Not needed currently

  • Exercise equipment

DO WE TAKE EVERYTHING?

Lots, yes, but not everything, sadly.

It saddens us when we have to refuse goods. Usually it is for reasons such as the following.

  • On occasion, we have an over-abundance of some items and, necessarily, need to place a hold on collections while we process those in stock.
  • There are some items which we cannot distribute due to reasons of fragility or size. Glass furniture, for example, easily breaks when shipped. Very large items, such as king sized beds, or huge tables, cannot be used by people in small homes such as typical Hong Kong apartments or African huts in needy areas.
  • We do not have the personnel to fix items that are need of repair. Our commitment is to distribute quality items that not only meet needs but demonstrate the importance and value of the person receiving them.
  • At all times, we are advised by those who receive the goods from us as to what they can actually use. If we are offered items they can’t normally use, we must, regretfully say no. The worst kind of humanitarian aid or welfare is, of course, that kind which imposes goods on people that they don’t need or can’t really use, so we must be guided by that. Additionally it is not good for us to send items which might damage a local economy or in other ways undermine the community receiving them. In all these things, we are guided by our standards of best practice.
  • If we must refuse any donations, however, we can recommend other organisations that may be able to take them.
Crossroads Foundation

Want to run a collection?

Are you doing a school or corporate collection? Click here to learn more.

Want to run a collection?

Are you doing a school or corporate collection? Click here to learn more.

Help us purchase needed items

We are in particular need of cooking items like rice cookers. Help us purchase at a good price by giving a small or a large amount.

Help us purchase needed items

We are in particular need of cooking items like rice cookers. Help us purchase at a good price by giving a small or a large amount.