FAQs
Global Distribution: where need meets resource
We are donated excellent quality goods by business and private donors. We distribute these to people in need, in Hong Kong and around the world. Global Distribution is a crossroads between need and resource.
We give to:
- individuals and families in need. People are daily referred to us by the Social Welfare Department of the HKSAR, as well as by other charities.
- non-profit organisations registered in the HKSAR.
We serve a range of need:
- Community/cultural groups
- Drug rehabilitation
- Educational institutions
- Elderly persons
- Environmental care
- Families in need
- Medical clinics & hospitals
- Orphanages
- People with special needs
- People at risk
- Rehabilitation services
- Service organisations
- Social enterprise
- Sports programmes for the disadvantaged
- Suicide prevention services
- Support for domestic workers
- Support for new arrivals
- Support for women
- Vocational training programmes
- Welfare of animals
We provide goods to empower people, whether on an individual or organisational basis.
- Children/women at risk
- Communities impacted by digital divide
- Communities in entrenched poverty
- Disaster victims
- Drug rehabilitation centres
- Elderly care
- Environmental care
- Medical clinics & hospitals
- Orphanages
- Schools/universities
- Social enterprise initiatives
- Special needs groups
- Victims of human trafficking
- Vocational skills training centres
- War damaged regions
We have, to date, distributed in:
Asia:
Hong Kong, Bangladesh, Cambodia, East Timor, Fiji, India, Indonesia, Kiribati, Laos, Malaysia, Mongolia, Myanmar, Nepal, Korea, PR China, Pakistan, Papua New Guinea, Philippines, Samoa, Solomon Islands, Sri Lanka, Thailand, Vietnam.
Europe:
Albania, Armenia, Belarus, Bosnia Herzegovina, Bulgaria, Croatia, Hungary, Latvia, Lithuania, Macedonia, Moldova, Poland, Romania, Russia, Serbia and Montenegro, Siberia, Spain, Ukraine.
Central Asia:
Afghanistan, Kazakhstan, Kyrgyzstan, Tajikistan, Uzbekistan.
Africa:
Angola, Benin, Burkina Faso, Cameroon, DR Congo, Egypt, Ethiopia, Gabon, Gambia, Ghana, Ivory Coast, Kenya, Lesotho, Madagascar, Malawi, Morocco, Mozambique, Namibia, Nigeria, Rwanda, Sierra Leone, South Africa, Sudan, Tanzania, Uganda, Zambia, Zimbabwe.
South/Central America:
Brazil, Caribbean, Chile, Costa Rica, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Peru, Puerto Rico, Trinidad.
Middle East:
Iran, Iraq, Israel, Lebanon.
- Manufacturers
- Hotels
- Educational institutions
- Hospitals
- Companies
- Individuals
We ask our donors to deliver goods to us, please.WHY DELIVER: This may be a surprise to some as, in the past, we had volunteers collect goods. We can no longer do that, sadly, for two reasons.* Firstly, we have been overwhelmed by Hong Kong’s generosity. So many Hong Kong people now kindly donate that we cannot find sufficient volunteers to staff a pick-up service. Some donors therefore suggested we switch to a delivery model. We were reluctant to do so, as we know this costs our donors. Yet, they pointed out, it also costs, in Hong Kong, for people to have goods taken away for trash. They had a point. We listened. Finally, reluctantly, we changed our model.
Want to donate goods?
Quality of donors. We are usually given surprisingly high quality goods.
- Many products come from manufacturers and are brand new.
- Many come from five star hotels or multi-national companies and, while not new, are of the professional quality needed to facilitate their operations.
- Others come from hospitals and universities, both of which must also offer high quality service.
- Further donations come from individuals/families. Hong Kong has an itinerant expat population which often sees excellent household goods donated.
Checking and processing. Everything we receive is checked by our army of volunteers. Crossroads has 14 processing departments, in which we assess goods for their quality and suitability. Faulty items are either repaired or recycled.
