A sampling of the comments by participants following the Refugee Run at the World Economic Forum, Davos 2014.

“I was skeptical but this simulation has been too powerful. Overwhelming. A call to action.” Marina Ruta, Davos resident

“A transformational #refugeerun experience today at #wef14 … A powerful way to seal our personal commitment to improving the world” via Twitter, Xavier Mesnard, Partner & Global Leader, Strategic Operations Practice, A.T. Kearney SAS France

Refugee_run

“A degree in peace and conflict studies never challenged me in such a visceral way as this.”  Martin Bekker, Head, Strategy, Royal Bafokeng Administration South Africa

“I did the Refugee Run in a past year and found it to be amazing and life changing.”  Jimmy Wales, Founder, Wikimedia

“What an incredible experience. I can’t believe this is the reality of 45 million people. Keep up the good work and for raising awareness.” Eva Fowler, Senior Project Associate, New Vision for Agriculture initiative (NVA), WEF

“Thank you for such an incredible and moving experience. I feel hugely compelled to take action.” Justin Keeble, Managing Director, Accenture Sustainability Services, Europe, Africa and Latin America.

“While it can never compare to real trauma/resilience of refugees, Crossroads has a chilling simulation at WEF.” via Twitter, Robert Kauffman, International Relations and Strategic Partnerships, Int Fed Red Cross and Red Crescent

“Thank you for this experience. It gives you an idea about what it means to be a refugee, maybe much more than we can do with our reporting on the situation.” Katrin Else Eigendorf, Reporter, Zweites Deutsches Fernsehen (German Media)

“It is very important for ‘corporate guys’ to experience that life! Only then can we do something!”  Agostino Galvagni, COO & Exec Committee Member, Swiss Reinsurance Company Ltd Switzerland

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“Powerful, moving. I hope we can all find a way to help. Thank you.” Tiffany Ann Kary, Writer and Reporter, Bloomberg News USA

“More events of this format could connect people and leaders on their hearts (not on their number-oriented brains) and once connected emotionally then we are actually really able to change the state of the world.” Veronika Schubring, Novartis

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It’s a nice problem to have. Our phones run hot and our email boxes burst with new messages as Hong Kong people generously offer goods to us each day. The people of Hong Kong love to give.

So, yes, a nice problem to have, but a problem, of sorts, nonetheless. With phone calls numbering 60, 70, or more, every day, it can be hard for even our dedicated team of volunteers to keep up.  They were sometimes overwhelmed. So was the system they were using. It was designed for an earlier time in Crossroads’ history. It worked fine, back then, but could not meet today’s demand. Nor, from what we could see, would it meet tomorrow’s.

Microsoft2When Microsoft first contacted Crossroads, it was to arrange a day of corporate volunteering and simulations. But after a day serving at our Crossroads’ site and experiencing a taste of poverty through the Struggle for Survival simulation, they were inspired to do more than just use their muscles!

Microsoft worked with Crossroads to come up with a partnership that truly used their core strengths, and solved our incoming phone calls dilemma.They donated and hosted a brand new IT system which is far better suited for handling the generosity of Hong Kong’s wonderful community.

“The most immediate benefit is that we have more visibility of our donation pipeline so that we will be able to match more donations to more needs and deliver relief faster. That means we will be saying ‘no’ [to donations] less often!” said Matthew Gow, Crossroads’ CTO.

With Microsoft’s partnership, it’s a joy to be saying ‘yes’ to more lives changed!

We can help your company engage with development issues

Crossroads has helped hundreds of companies, including some of the world’s biggest brand names, find ways they can develop their CSR programmes and serve the poor, through volunteer days, finding NGOs to partner with around the world, taking part in simulations, and much more.

Contact us today at enquiries@crossroads.org.hk to start talking about how we can help!

Cambodia: Bullet shells to Peace Doves

Decades ago, bombshells ripped through Cambodia, scarring the land and its people. Young Heang was a little toddler when his family...

read more ...

Ukraine: losing everything

“Everything broke in my head, soul and body. You are alive but you don’t feel alive.”  A Ukrainian military leader spoke...

read more ...

Hong Kong: Once in a Century Storm

The furious downpour was the longest recorded in Hong Kong's history, leading to severe flooding and massive damage.  Affected families were...

read more ...

The Philippines: Under the Shadow of a Volcano

Living beside an active volcano is not for the faint of heart. It's true that there are many advantages, if little...

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“I want to help, and you have opened my hands, desperate to do something.” Hong Kong school student

Since we started running poverty simulations for groups of Hong Kong school students, we’ve hardly been able to keep up with the demand for bookings! When children spend a few hours at Crossroads taking part in experiences like the Refugee Run or the Struggle for Survival, they emerge bubbling over with ideas about what they can do to help fix their broken world.

Mong Kok Kai Oi School brought a group of primary students to do Crossroads’ ‘Water Challenge’ (pictured right). It was a day that not only enriched the students’ English language skills, being immersed in English throughout the activity, but one in which they explored the burden of gathering water shouldered by the 1.1 billion people who lack access to clean water, and solutions to help.Students at Kingston School (in ‘Living with a Disability’ simulation, above) were so inspired by simulations they took part in at Crossroads that they went back to the classroom and came up with a strategy to raise enough money to sponsor two shipments of aid – one to a school in Zimbabwe, another to help orphans and foster families in Moldova.Crossroads has helped, literally, hundreds of Hong Kong school groups engage with world need since we began our Global X-perience programmes in 2005.

 

 

 

 

Want to book an x-perience for your school?

Click here to talk to us about how we can help your school group engage with poverty issues and explore solutions to help!

Cambodia: Bullet shells to Peace Doves

Decades ago, bombshells ripped through Cambodia, scarring the land and its people. Young Heang was a little toddler when his family...

read more ...

Ukraine: losing everything

“Everything broke in my head, soul and body. You are alive but you don’t feel alive.”  A Ukrainian military leader spoke...

read more ...

Hong Kong: Once in a Century Storm

The furious downpour was the longest recorded in Hong Kong's history, leading to severe flooding and massive damage.  Affected families were...

read more ...

The Philippines: Under the Shadow of a Volcano

Living beside an active volcano is not for the faint of heart. It's true that there are many advantages, if little...

read more ...

Why set up a Refugee Run?

We live in a world where the plight of the forcibly displaced is too often reduced to a set of statistics or data on a graph or pie chart. Our longing is to work with refugees in order to bring alive, even under limited conditions, the dilemma faced by the 43.3 million people who are refugees and IDPs (Internally Displaced Persons).
How should that need be communicated?  One can use speeches, Powerpoint presentations, academic papers, and the like. We include educational ‘role play’, through simulation, because people tell us they connect far better with the need. As one CEO said, after participating in the simulation at Davos, “It’s the difference between hearing and being.”

What are its goals?

Three “E”s best capture the desired outcomes:
·    Education: We hope to give greater knowledge of this need.
·    Empathy: We want participants to engage, to care about refugees and IDPs.
·    Empowerment: We explore ways, during our debrief, for participants to respond. Businesses can do a lot, using their core competencies, to engage at a strategic level to attain a sustainable outcome. Corporate Social Responsibility and Sustainable Development have a critical role in this. Students can also engage, though differently. Our debriefing times are geared to the nature of the group participating.

Is it realistic? Is it respectful?

It is always a challenge to portray a global issue in a sensitive way.  Any simulation can only go so far, of course: somewhat like a live snap shot.
In this, the simulation format faces the same challenge as other forms of communication:  movies, documentaries, living museums, speeches or written papers.  All may fail to give a realistic, or even a respectful, representation of displaced people.
To guard against this, we have both refugee and NGO representatives work together on all parts of the simulation: the story line and its trueness to life, the props and set that best reflect reality and the points they consider of critical importance for participants to take away.
Raphael Mwandu, from DR Congo, is one example. He not only advises on the set, but, as an artist, helps construct it.  Further, he helps train the staff for it, serves as one of the actors and assists with the debrief. “The things you see in this experience are the same as those that happen in the camps,” he says.  “I love doing this work because I want to let others know what is going on in our world so that people can meet together and find solutions.”
The input of our refugee colleagues is further supported by refugees we know through our broader work, shipments we send to refugee locations, and visits we make to camps or other places of refuge.

What is the outcome?

Crossroads has held this simulation weekly, in Hong Kong, over the past five years and watched people become motivated in ways that they never have before.
Many of the Hong Kong corporate leaders who have participated say it is more powerful than other forms of presentation and, as a result, have remained involved with global issues, long after their simulation experience. Simulation experience has also birthed NGOs, projects and further engagement in the community, both adult and student.

Is it for money?

Those running it receive no financial remuneration. They are volunteers.
Those who participate are not asked for money. The primary goal of the simulation is consciousness raising.  During their debrief, however, participants discuss ways that corporate engagement can help provide sustainable strategies for those impacted by such tragic circumstances.

Who is it suited for?

Different people learn in different ways: some find experiential learning more powerful while others prefer a straight cerebral process.

Refugees and displaced people, however, have expressed concern that their plight may be beyond others’ understanding without a fuller opportunity to experience, even though brief, a measure of their situation.

Participants tell us that, when they undertake this experience, they find it effective in ways they did not expect. Even those who say they come to it with a measure of scepticism often leave with a very different perspective, deeply moved.

This simulation is offered in the hope of narrowing the gap between the understanding of those who are displaced and those who would like to engage with them. As the Chinese proverb puts it: “I hear and I forget. I see and I remember. I do and I understand.”

How intense is the simulation?

It is a very powerful experience. For that reason, we have a minimum recommended age of 15 (unless with parental supervision) and we take time to warn those considering the experience that they will be placed in a highly intense situation. We also assure them that no actual harm will come to them.

In addition, we tell them that if at any point during the experience, participants feel they cannot manage, we give them a way to leave immediately and have staff ready to speak with them, as needed. Since we began offering this simulation, we have almost never found people do so, but the offer is always there.

How do people respond?

When we asked participants the impressions they gained of life for a refugee, they told us the following.
“A profound experience that reminds us of the plight of millions of forcibly displaced people.”Ban Ki-moon, Secretary-General of the United Nations
“Beautifully done.” Sir Richard Branson, Virgin Management Ltd.
“Everyone should do this. It will change the way you see refugees.” Jimmy Wales, Founder of Wikipedia
“A remarkable experience… One is moved, emotionally, out of normality, to a better understanding of the fears and dangers present for refugees.” Jeffrey Sachs, Director, Earth Institute, Colombia University
“The bit of Davos I will remember for the rest of my life.” Sir John Gieve, Harvard University
“Humbling, inspiring, thought-provoking and motivating – a truly remarkable experience. Thank you!” Jane Nelson, Director of Harvard Kennedy School’s Corporate Social Responsibility Initiative
“The simulation was as close to real as I could imagine. I now have a much greater appreciation for the needs of displaced people and will be an advocate for sending the message.” Dan Brutto, President, UPS International
“Thank you…for the very powerful experience you gave so many of us…it was very well done – unsettling, authentic, transformative.” Amy E Roth, International Justice Mission
“I don’t know how anyone could do this experience and not come out morally obligated to do something about it.” Paul Ellingstad, Director, Office of Global Social Innovation, HP
“Most impactful experience I’ve had in a long time, with real inspiration to take action. Don’t miss this!” Mack Gill, President, Global Services, Sungard
“Thank you on behalf of the 43 million refugees.” Peter Brabeck-Letmathe, Chairman of the Board, Nestle
“A truly eye-opening session. It was a pause for deep reflection. I hope we can help in the future and will do all to make that happen.” Peter Lacy, Managing Director for Sustainability Service Group, Accenture
“Everyone at WEF should be required to do this.” Josh Spear, Founding Partner, Undercurrent.
“I’m most moved by the incredible dedication of this group of people to give a voice to the 43.3 million.” Hans Hickler, CEO for Agility, Asia Pacific Region

Cambodia: Bullet shells to Peace Doves

Decades ago, bombshells ripped through Cambodia, scarring the land and its people. Young Heang was a little toddler when his family...

read more ...

Ukraine: losing everything

“Everything broke in my head, soul and body. You are alive but you don’t feel alive.”  A Ukrainian military leader spoke...

read more ...

Hong Kong: Once in a Century Storm

The furious downpour was the longest recorded in Hong Kong's history, leading to severe flooding and massive damage.  Affected families were...

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The Philippines: Under the Shadow of a Volcano

Living beside an active volcano is not for the faint of heart. It's true that there are many advantages, if little...

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Global Survivor 2013, on 16th November, saw intrepid Hong Kong community and business leaders visit Crossroads to live an extraordinary 24 hours in simulated ‘poverty’. These men and women, used to top positions in their workplace, suddenly entered the shoes of those who are powerless and penniless.

Global_survivor

Placed in ‘families’, participants face an attack from ‘soldiers’ brandishing AK47 rifles, have to bribe their way past border crossings into safe territory, and survive in their new setting. They construct a slum house out of debris, meeting ambush on the way, and spend 24 hours in their new homes.

Global_survivor_paper_bags_makingOnce again, we saw senior figures speak of the profound impact it has to spend this time ‘in the shoes’ of those who suffer: the depth of understanding this brings, together with their desire to help. “It’s ‘in’-credible,” said Philippe Lacamp, Head of Sustainable Development John Swire & Sons (H.K.) Ltd. . “If you’re all-in, it’s disturbingly and motivatingly credible.”
Australian Consul-General Paul Tighe, also among the participants, commented of the Refugee Run, “It was the most foreign experience to me, and the most alarming, because of the complete lack of control participants had and how de-humanising it was.”

Past Global Survivors have included Hong Kong designer Barney Cheng, who was so moved by the experience that he has undertaken several huge projects since, to help the poor.

 

“Without a doubt, it was the hardest 24 hours I have ever endured in my life,” said Cheng. “I was thrown into a scene of uncertainty, homelessness, and financial and emotional hardship that resembles the conditions in which millions currently live around the world. The experience humbled and triggered me to take action into my own hands.”

Global Survivor 2013Join an x-perience!

Crossroads’ Global X-perience offers a wide range of simulations and activities that explore issues like urban poverty, refugees, blindness and HIV/Aids. Browse the list and book an x-perience for yourself, your company or organisation by clicking here.

 

Cambodia: Bullet shells to Peace Doves

Decades ago, bombshells ripped through Cambodia, scarring the land and its people. Young Heang was a little toddler when his family...

read more ...

Ukraine: losing everything

“Everything broke in my head, soul and body. You are alive but you don’t feel alive.”  A Ukrainian military leader spoke...

read more ...

Hong Kong: Once in a Century Storm

The furious downpour was the longest recorded in Hong Kong's history, leading to severe flooding and massive damage.  Affected families were...

read more ...

The Philippines: Under the Shadow of a Volcano

Living beside an active volcano is not for the faint of heart. It's true that there are many advantages, if little...

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Each January, some of the planet’s most powerful corporate leaders gather in the small Swiss town of Davos to discuss how they can use their resources and influence to improve the state of the world. It’s the World Economic Forum, and this year, Crossroads was privileged to bring our Refugee Run to the event, giving participants a deep, though brief, experience of life as a refugee.

While we’ve been running simulations in Davos since 2009, this was the first year we were part of the official programme, giving us a new, unique opportunity to reach some of the world’s changemakers.

Refugee_run

We focused, in particular, on the escalating crisis in Syria and the plight of the refugees in the neighbouring countries. We brought aid workers from Jordan and Lebanon who spoke of the refugees they serve. Wonderfully, people of Syrian nationality attended too, including refugees.

simulations_Davos_2014_2

Those who took part in the experience ranged from the King and Queen of Belgium to leaders of multinational corporations, to Sheryl Sandberg (below), COO of Facebook, who spoke to the participants about ways to find peace in this troubled region.

simulation_famus_people

Many of the CEOs who attended were blinking back tears: people who are used to managing their international companies, but who found themselves feeling helpless and disempowered when confronted with the reality simulated. We had scores of comments that echoed one another’s themes.

‘I was skeptical but this simulation has been too powerful. Overwhelming. A call to action.’

‘A powerful way to seal our commitment to improving the world.’

‘Thank you for such an incredible and moving experience. I feel hugely compelled to take action.’ – Justin Keeble, Managing Director, Accenture Sustainability Services, Europe, Africa and Latin America.

‘While it can never compare to real trauma/resilience of refugees, Crossroads has a chilling simulation at WEF.’ via Twitter, Robert Kauffman, International Relations and Strategic Partnerships, Int Fed Red Cross and Red Crescent

‘I did the Refugee Run in a past year and found it to be amazing and life changing.’ – Jimmy Wales, Founder, Wikimedia

Company directors responded in many ways. Some spoke of renewed commitment to keeping factories open in the Syrian region so people could remain employed. Several offered to fund schools for refugee children in camps. One spoke of using the company’s solar technology to support the need for power in camps.

Raphael, former DR Congo refugee and now aid worker, shared his experiences and insights with participants.

The goal is, in a broken world, to be a crossroads: a place where those in need can be linked with those who can help. In Davos, we often feel that we speak to some of the world’s most powerful individuals on behalf of some of the world’s least powerful.

To see the full set of images from Crossroads’ Refugee Run in Davos, click here.

Want to book the Refugee Run for your organisation?

We’d love to talk! Click here or email life-x@crossroads.org.hk, or visit Global X-Perience for Crossroads’ full range of simulations, catering to a variety of individuals or groups.

Cambodia: Bullet shells to Peace Doves

Decades ago, bombshells ripped through Cambodia, scarring the land and its people. Young Heang was a little toddler when his family...

read more ...

Ukraine: losing everything

“Everything broke in my head, soul and body. You are alive but you don’t feel alive.”  A Ukrainian military leader spoke...

read more ...

Hong Kong: Once in a Century Storm

The furious downpour was the longest recorded in Hong Kong's history, leading to severe flooding and massive damage.  Affected families were...

read more ...

The Philippines: Under the Shadow of a Volcano

Living beside an active volcano is not for the faint of heart. It's true that there are many advantages, if little...

read more ...