Valerie will never forget the day she helped one Hong Kong widow find a piano for her 6-year-old son. “She was crying because at first we couldn’t find her a piano,” said Valerie, a local university student. When, at last, Valerie was able to tell the woman that we did, indeed, have a piano for her, the tears turned to a delighted smile, and Valerie knew the work she was doing was worthwhile.

Hongkong_ladie_with_baby

Valerie (pictured right), along with 56 other bright, motivated young people from around Hong Kong, has just finished a summer internship with Crossroads. She was placed in the Hong Kong distribution department, working closely for six extraordinary weeks with some of Hong Kong’s most vulnerable families, helping them select goods they need from Crossroads’ warehouse.

At Crossroads, we look forward annually to ‘intern season’ with eager anticipation! It’s an injection of energy and labour like no other time of year. In 2013, our superb summer interns together invested an incredible 10,000 hours, working in diverse roles, from helping run Global X-perience simulations, to processing donated computers for redistribution.

Jessica (below), a Chinese Studies student, spent her internship working in Crossroads’ Silk Road Cafe, where she served up fair trade coffees and snacks made by a Hong Kong social enterprise.

Hongkong_coffe_shop

“I was very impressed by the pastries,” she says. “They are made by iBakery, a company who employs disabled Hong Kong people so that they can earn a living by baking. Their pastries are very tasty! I like the brownies.”

“Before working here,” reflects Jessica, “I always thought if I wanted to be part of helping the world, I would need to go abroad, to third world countries, and be in the slums and work with them, but I realised I can also do it in Hong Kong.”

Jason (below, right) worked in Crossroads’ incoming goods department during his internship, where he answered calls and emails from the hundreds of people in Hong Kong interested in donating goods each month.

Hongkong_man_sitting_at_a_computer

“The objectives of Crossroads inspired me,” Jason says, “to help those who are in need, who are poor and want to improve their lives.”

The learning curve was steep for Jason, particularly when it came to communicating in English, and dealing with busy donors in a friendly, professional way. He’s about to start a Masters Degree in Sociology and was eager to develop his skillbase. “I’ve had to polish my communications skills and learn ways to speak strategically,” he said. “And I’ve learnt how to work as a team with my colleagues.”

Like so many of Crossroads’ interns, Jason could have chosen to spend his summer internship with a bank or other large corporation, but instead, he chose to give his time to Crossroads and a world in need – for which we are unceasingly grateful!

“I think the experience here is unique,” says Jason. “I really wanted to try something that was special, that could help people.”

Interested in an internship at Crossroads? We accept intern applications each summer and sometimes at other times of year. We’d love to hear from you! For more information, click here.

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At 60, Mr Mak is nearing life’s end. He has battled lupus but, as well, has recently learned he is dying of cancer. The doctors have told him they can no longer do anything but help him manage the pain.

Cancer_patient

 

Before he became sick, Mr Mak worked as a welder on construction sites overseas and earned enough to support his wife, who is not Hong Kong-born, and three daughters. Now, though, he’s returned to Hong Kong for better medical care and is too sick to work. As a foreigner, his wife is not yet able to earn money so the pair is completely dependent on social welfare to survive each week.

He was granted a government flat, and advised by his social worker to come to Crossroads for his furnishings. At the time, he personally owned only a bunk bed and a fridge. Without any cupboards, he could only store his belongings in stripy bags on the bunk. With no couch, they could only use its lower bed as the one place to sit.

He came to visit Crossroads, however, and chose all his other furniture needs: a small couch, side table, two large cabinets for storage, drawers, chairs, a washing machine and other items. Later, one of our team visited and asked Mr Mak what makes him happy, day to day. He replied, “Having this lovely apartment and sitting by the window on my couch.” The gratitude and humility that radiate from Mr Mak are remarkable.

Mr Mak is one of thousands of people across Hong Kong who ask us for help. Each week, in partnership with the Social Welfare Department, we work with 40 or so people like him: individuals whom life has dealt a heavy blow and who need support. Each is worth cherishing and caring for, whether a young child full of hope and potential, or a quiet, humble man at the end of his life, with nothing left to give back.

How you can help

Generous donors of goods and funding keep our Hong Kong distribution department running each day.

Donate goods

We are especially in need of computers, rice cookers, microwave ovens, electric kettles and irons to distribute to needy Hong Kong families. Click here to donate any of these items 

Donate money

Just HK$250 can allow Crossroads to help ten people like Mr Mak. Donate by clicking here.

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It was the middle of the night when Muhammad heard the terrifying sound of rebels at the door. “They said, ‘Join us or die’,” he remembers.

Syrian_refugee

The scars still fresh on Muhammad’s shoulder bear witness to the savage beating that came next. The rebels destroyed his home and Muhammad (right) knew there was nothing but fear and death left if his family stayed in their homeland.

Muhammad, his pregnant wife and his three young children joined the ranks of Syria’s 2.5 million displaced people. They escaped in the night across the border to Lebanon.

“Two children froze to death today.” – Crossroads’ partner, Lebanon, on the harsh winter faced by Syrian refugees.

The family found their way to one of Lebanon’s informal tented settlements, where Crossroads’ David Begbie met him and heard his story. “A lot of these people came with some money,” David said, “but they’ve been living off their savings and most of their money is now gone.”

Most bring skills and ingenuity with them across the border, but aren’t permitted to take formal jobs in the community.  Muhammad himself, desperate to find something to bring in a little income, now collects plastic from around the muddy streets in his makeshift cart (below) to sell, but the family has no idea how long they’ll be living in this bare, cold, temporary home.

Syrian_worker

It’s hard to remember, looking at images of these ‘tent cities’ stretching as far as the eye can see, that each tent houses a family with its own specific and individual stories of terror, distress and loss like Muhammad’s.

When Harrow International School Hong Kong asked Crossroads how they could help Syrian refugees, we seized the chance to partner. Harrow gave a generous donation of funding and when we looked to our different partners in the region, we found one who was planning a campaign to give warm winter clothes and toys to 5,000 children in the freezing refugee camps but were looking for funding!

Syria_Harrow_Students

Harrow students rallied for the cause, sending messages of support to Syrian refugee families.

Fast forward to the end of December, and distribution of ‘winterization’ packs (below) to precious refugee children had begun.

distrubution_syria

“I wish you could have been there to see the distribution!” said one of our contacts. “It was like drawing a smile on the children’s faces.”

Younger children received not just warm clothes but a soft plush toy in the distribution. For some of them it’s the only toy they now own.

“We want them to know they’re not forgotten,” said our partners.

Click here to see Crossroads’ photo essay from the camps, with more stories from families and the people helping them.

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Lewis (below) felt his life spiral out of control when Hong Kong’s SARS crisis hit in 2003. Like thousands of others around the city, Lewis lost his job and in a shaky market, had no idea how he’d find another one.

Hongkong_LewisHe had been working for a golf course at the time, with the hospitality industry hard-hit by the economic woes brought on by SARS.

Lewis took solace in drugs. At first it was marijuana, and then harder drugs. Soon, he was addicted to ketamine and relying on it to lift his spirits just enough to cope with life.

The next decade saw a roller coaster of addiction, recovery and relapse for Lewis. Even when he managed to find another job in the real estate industry, he remained hooked. “My family didn’t know what to do,” he said, “but they were always supportive.”

It was the thought of hurting his family and friends so deeply that finally flicked the switch for Lewis. In mid-2013, he knew it was time to get help.

Rehab_centre_SARDA_Hongkong

Rehab centre SARDA, located on its own small outlying island of Hong Kong

Thankfully for Lewis and hundreds of addicts like him, there are groups in Hong Kong waiting to support those who want to get clean. One of these, a rehab complex in the New Territories, was where Lewis found his new home. For several months he has lived there, finding support, mentorship and recovery. It’s a long road, but Lewis is confident that his drug days are over.

Crossroads supports several drug rehab centres in Hong Kong, helping them build their capacity so that they can welcome more clients, and give them better care.

In recent months we gave one of our largest ever donations of goods to SARDA, an agency with branches across Hong Kong, who desperately needed to upgrade their facilities. “We need almost everything!” they told us before the donation.

SADRA_drugcenter_officeFurniture from Crossroads now equips their community homes for recovering addicts, computers and desks have set up a new training scheme (left) to teach IT skills to their clients, and much more.

“It can be hard to find funding for drug addicts,” said one of the centre staff. “People think they’ve brought it on themselves and don’t deserve help. But we believe everyone deserves a second chance.”

“Mr K” would agree. A former drug addict himself, he now works for SARDA, managing one of the group homes for recovering addicts.

Crossroads loves being a part of the solution to their dilemma, using the abundant resources donated to us weekly to give that second chance to people desperate to turn their lives around.

Can we help your charity?

If your Hong Kong charity has a need for goods, Crossroads is here to help! Click here to apply.

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read more ...

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“Everything broke in my head, soul and body. You are alive but you don’t feel alive.”  A Ukrainian military leader spoke...

read more ...

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The furious downpour was the longest recorded in Hong Kong's history, leading to severe flooding and massive damage.  Affected families were...

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