Non-Profit organisations in Hong Kong may apply to receive high performance refurbished computers from Crossroads Foundation at a very low refurbishment cost.

Please read the information below carefully. Click the “order now” at the bottom of the page if you wish to place an order for your charity.

All the available computers are from enterprise donors and have strong performance specifications including at least a multi-core processor, 4GB of RAM and a 22 inch LCD monitor.

All computers are fully tested and come loaded with Windows 10 Professional.

Crossroads does not guarantee a particular model or specification of computer. As stock is exhausted, other models with similar specifications will be made available.

As a guide, computers will contain a mix of the following:

Dell Optiplex 7020

  • Intel Core i5 4590 / 3.3 GHz
  • 4GB DDR3 RAM
  • NVDIA Quadro NVS 300
  • 22 Inch LCD monitor
  • Keyboard, mouse, power cables

HP Compaq 8300 SFF

  • Intel Core i5 3470 / 3.2 GHz
  • 4GB DDR3 RAM
  • 22 Inch LCD monitor
  • Keyboard, mouse, power cables

  • Computers cannot be re-sold
  • Computers cannot be re-distributed outside of Hong Kong
  • Software licenses are not transferable to another computer
  • Orders will be accepted on a first-come, first served basis while stocks are available
  • Orders will only be processed once payment is received (via Bank Transfer or cheque)
  • No refunds once payment is made (unless Crossroads cannot fill the order in which case the amount paid will be refunded in full.)

Eligibility

Crossroads reserve the right to decline an order if it is not eligible under our Authorised Refurbisher Agreement with Microsoft. Key requirements include:

  • Computers must be received by a legitimate charitable organisation (registered under Hong Kong or local law)
  • The Microsoft licenses will be granted to the requesting organisation and the organisation must therefore be qualified for Microsoft donations (see here)
  • The charity receiving the computer may donate it to a “Qualified Individual” if that donation is part of a documented technology access program. “Qualified Individual” means a person:
    • In a community with limited access to technology; and
    • With a disability; or
    • A member of a low-income family. E.g. receiving CSSA or other financial aid from the government or a charity.

Order Processing & Collection

  • Crossroads will estimate order processing time and arrange a date when the items can be collected from our Tuen Mun campus.
  • Orders will ordinarily take at least two weeks to prepare.
  • Recipient group must cover transport to their premises.
  • No labour is available to unload or set up computers at the recipient’s premises.
  • Organisations must collect the items on the agreed dates. Orders not collected within 14 days of pre-arranged collection date may be distributed to other recipients without refund or further notice.

Warranty

Computers are thoroughly tested. If a computer is dead on arrival, the organisation can notify Crossroads within 30 days and we will allocate a similar computer for exchange or repair at Crossroads’ discretion.

  • Availability of a replacement computer will depend on stock availability and will be subject to an order processing time.
  • The recipient organisation will be required to bring the failed computer to our Tuen Mun premises at an agreed time to collect the replacement computer.

If a new HDD is included in the computer it will have manufacturer’s warranty (any warranty issues must be dealt with directly via the manufacturer not via Crossroads).

There is no further warranty or support offered  for computers supplied through this program.

 

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