Ms Wan’s life fell apart when she injured her back at work. Suddenly, she was unable to work and confined to the house. She battled headaches, dizziness and, beneath it all, anxiety. Ms Wan didn’t understand the complex process of claiming compensation for her injury, so she gave up seeking help of that kind. Thankfully, a social worker was assigned to her case, one who is walking alongside her to get the help she needs. When Ms Wan was to move house from a small hut in the New Territories to an apartment, that social worker asked Crossroads for help with the furnishings.

Her story typifies what we love to do in Hong Kong: help individuals who, day by day, are struggling to make it when life is tough and personal resources limited.